Privacy Policy — Minko.ai

1. Information We Collect

a. Information You Provide

Account registration details such as name, email address, company, and billing information.
Communications with us, including support requests and feedback.
API usage inputs and queries submitted through our platform.

b. Information Collected Automatically

Log and usage data (IP addresses, browser type, device information, timestamps).
Cookies and tracking technologies to improve site performance and analytics.
API usage and related metadata, including request and response details, logs, and other content necessary to operate and improve our Services.

c. Information From Third-Party Sources

Publicly available data (e.g., professional information scraped from publicly available sources).
Business intelligence partners and data providers, where permitted by law.

2. How We Use Information

We use the information we collect for the following purposes:

To provide and operate our Services (including current and future APIs and related features).
To authenticate users and secure access to accounts.
To maintain and improve functionality, performance, and reliability.
To process payments and manage subscriptions.
To detect, prevent, and address fraud, abuse, or security issues.
To communicate with you about updates, promotions, or important service notices.
To generate aggregated or anonymized analytics that do not identify individuals.

3. Data Sources and Compliance

Our platform collects and processes professional data that is publicly available online, including but not limited to online profiles, company websites, and similar sources. We do not collect sensitive personal information (e.g., health, biometric data) — however, we may collect certain company financial details where relevant and publicly available — nor do we knowingly collect data from children under the age of 16. We respect applicable data protection laws, including the GDPR and CCPA, and limit processing to legitimate business interests such as providing recruitment and sales intelligence services.

4. How We Share Information

We do not sell personal data. We may share information with:

Service providers and vendors who help us operate the Services (e.g., hosting, analytics, payments).
Business partners and clients for the purpose of delivering enriched professional data through our APIs.
Legal and regulatory authorities when required to comply with law, regulation, or legal process.
Corporate transactions such as mergers, acquisitions, or sale of assets, where data may be transferred as part of the transaction.

5. Data Retention

We retain personal and professional data only as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data at any time (see Section 8).

6. Security

We implement industry-standard technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

We may process and store information in countries outside of your country of residence. In such cases, we take steps to ensure appropriate safeguards are in place in compliance with applicable laws.

8. Your Rights

Depending on your jurisdiction, you may have rights under applicable data protection laws, including:

Accessing the personal data we hold about you.
Requesting correction or deletion of your data.
Opting out of marketing communications.
Restricting or objecting to certain processing activities.
Data portability rights.

To exercise your rights, please contact us at hi@minko.ai.

9. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze traffic, and customize content. You may disable cookies in your browser settings, but some features of the Services may not function properly.

10. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of such websites and encourage you to review their privacy policies.

11. Children’s Privacy

Our Services are not intended for children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal data, please contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Services after changes constitutes acceptance of the updated policy.

13. Contact Us

Minko AI (Owned and operated by Poso Services LLC)
Email: hi@minko.ai
Website: https://minko.ai/
Address: 1309 Coffeen Avenue, Ste 1200, Sheridan, WY 82801, USA